JSU Heritage Polo

ALL SALES ARE FINAL. We do not accept returns or exchanges unless the Products you purchased is/are defective, as determined in our sole and absolute discretion. Any returns accepted by us are subject to a twenty-five percent (25%) restocking fee. Any returns accepted by us must be within thirty (30) days of the date of purchase, be unused, and be in an unopened new box. All returns are subject to inspection. Any Products, in our sole and absolute discretion, that shows evidence of use, installation, improper handling, improper packaging, or improper shipping will not be considered for exchange, refund, and may void its warranty. NOTWITHSTANDING THE FOREGOING, WE WILL NOT CANCEL OR ACCEPT RETURNS, REFUNDS, OR EXCHANGE “SPECIAL ORDER PRODUCTS”. Special Order Products refer to any Products that is/are not in stock with the Company.

We ship to anywhere in the United States. We ship ONLY to “verified” billing addresses on file with your credit card/banking institution(s). Most orders are processed within three (3) working days, except for weekends and holidays. Most orders are shipped within forty-eight (48) to seventy-two (72) hours, unless the Products is/are Special Order or on back order.  For the Grambling Polo please allow 7 working days for a shipping confirmation.  

If the Products is/are Special Order or on back order, you will be notified via email. The Products will be shipped as soon as possible. Most orders are delivered to you within seven (7) to ten (10) business days. We ship most orders via U.S. Postal Service.  If you have not received confirmation of your order within seven (7) business days, please contact us at siganturebrandhtx@gmail.com for your order status.