If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Choose the products you wish to return or exchange from your order
- Print your shipping label and or mail at your expense to the address on the package
- Send tracking confirmations to signaturebrandhtx@gmail.com ( we must receive package to negotiate a refund
- Additional Information:
Additional return information:
- How long it takes to receive your refund, replacement product, or store credit. 3 days - 1 week
- customer will need to pay shipping fee
- 20% restocking fee on all returns
- Contact information : 281-318-1495 - signaturebrandhtx@gmail.com
